Privacy policy

Effective Date: September 28, 2026

1. Introduction

Full Stride Living is owned and operated by Full Stride Living ("Full Stride Living," "we," "us," or "our"). This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and related services.

This policy applies to Full Stride Living and any related pages, services, or subdomains. By using our website, you acknowledge the practices described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

Cookie: A small file placed on your device by a website to remember settings, support website functions, or help measure visitor activity.
Company: The terms "Company," "we," "us," and "our" refer to Full Stride Living, operating in the United States.
Country: The Company is based in the United States.
Customer: A person or organization that visits our website, contacts us, creates an account, or purchases our products or services.
Device: Any phone, tablet, computer, or other equipment used to access the Full Stride Living website.
IP Address: A numerical identifier assigned to a device when it connects to the Internet.
Personnel: Employees, contractors, agents, representatives, and other individuals authorized to work for or with the Company.
Personal Data: Information that identifies, describes, relates to, or could reasonably be linked to an individual.
Service: The website, products, communications, transactions, and other offerings provided by Full Stride Living.
Third-Party Service: An outside provider that supports activities such as payment processing, shipping, analytics, advertising, hosting, security, or customer service.
Website: The Full Stride Living website.
You: The person who visits, accesses, or uses our Service.

3. Information We Collect

We may collect information when you browse our website, create an account, place an order, complete a form, subscribe to communications, answer a survey, or contact us.

Examples of Information Collected:

Names and account identifiers
Email addresses
Telephone numbers
Shipping and mailing addresses
Billing information
Purchase and transaction details
Messages and information voluntarily submitted by you

We may also collect technical information such as your IP address, browser type, device type, operating system, referring page, and interactions with the Website.

4. How We Use Collected Information

Information may be used for the following business purposes:

To Complete Orders: Process purchases, arrange delivery, provide order updates, and respond to transaction questions.
To Operate the Website: Maintain functionality, troubleshoot issues, and improve website performance.
To Provide Support: Answer questions and address customer service requests.
To Personalize Interactions: Remember preferences and provide content that may be relevant to your interests.
To Process Payments: Facilitate payments through authorized payment providers.
To Manage Promotions: Administer surveys, offers, contests, or other optional programs.
To Send Communications: Deliver order notices, service messages, newsletters, and marketing communications where permitted.
To Protect Our Business: Identify fraud, unauthorized activity, security incidents, or violations of our policies.

5. Information Obtained from Other Sources

5.1 Information from Service Providers

Our payment processors, shipping partners, fraud-prevention providers, analytics services, advertising platforms, and other vendors may provide information necessary to operate the Service or complete a transaction.

5.2 Publicly Available Information

We may receive information that you choose to make publicly available through social media or other public websites. Your use of those platforms is governed by their own policies and privacy settings.

6. Disclosure of Information

Information may be disclosed to the following categories of recipients:

Business Service Providers: Companies that host, maintain, secure, analyze, market, or support our Website and business operations.
Payment and Fulfillment Partners: Providers that authorize payments, prevent fraud, process orders, and deliver purchases.
Professional Advisors: Attorneys, accountants, insurers, consultants, and other advisors assisting our business.
Business Transaction Parties: Parties involved in a merger, acquisition, financing, restructuring, or transfer of business assets.
Government or Law Enforcement Authorities: When required by law, legal process, or circumstances involving safety, fraud, or protection of rights.
Authorized Parties: Other recipients when you specifically request or authorize the disclosure.

7. Cookies and Related Technologies

We may use cookies and similar technologies to make the Website function properly, remember preferences, measure usage, and improve the customer experience.

Required Cookies: Support security, shopping functions, account features, and essential Website operations.
Preference Cookies: Remember settings and choices made during previous visits.
Analytics Cookies: Help us understand visitor activity and identify areas for improvement.
Cookie Controls: Browser settings may allow you to reject or delete cookies. Disabling certain cookies may affect Website functionality.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information handled through the Service.

Protected Connections: Sensitive information may be transmitted using encryption technologies such as SSL or TLS.
Limited Access: Information access is restricted to authorized personnel and vendors with a legitimate business need.
Payment Processing: Payment information is handled by third-party payment providers that maintain their own security procedures.

Although we take reasonable precautions, no Internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Data Retention

We keep personal information for the period reasonably needed to provide services, complete transactions, maintain records, resolve disputes, enforce agreements, prevent misuse, and meet legal or regulatory obligations.

10. Privacy Rights and Choices

Depending on applicable law and your location, you may be able to:

Access Information: Request details about personal information we maintain about you.
Correct Information: Ask us to update information that is inaccurate or incomplete.
Delete Information: Request removal of eligible personal information.
Restrict Processing: Ask us to limit certain uses of your information where permitted.
Object to Processing: Object to particular uses, including certain marketing activities.
Request Portability: Ask to receive certain information in a usable electronic format.

Privacy requests may be submitted to support@fullstrideliving.com. We may request information needed to verify your identity and process the request.

11. Children's Privacy

Our Service is intended for individuals who are at least 18 years old. We do not knowingly request or collect personal information from children under 18. Please contact us if you believe a minor has submitted information to us.

12. International Processing

Information may be stored or processed in the United States or another location where the Company or its service providers conduct business. Privacy protections in those locations may differ from those in your state or country.

13. Third-Party Websites

The Website may link to websites, applications, or services operated by third parties. We do not control those third parties and are not responsible for their content, security, or privacy practices. Review their policies before providing personal information.

14. Changes to This Privacy Policy

We may revise this Privacy Policy when our practices, services, or legal obligations change. Any revised version will be posted on this page with a new effective date. Continuing to use the Service after an update means you acknowledge the revised policy.

15. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact us at:

Store Name: Full Stride Living
Email: support@fullstrideliving.com
Phone: (206) 207-9092
Address: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA
Operating Time Zone: Eastern Standard Time (EST)